This page explains how bdjili handles personal data on bdjili.bar — what we collect, why we hold it, how long it stays, and the exact steps to request a copy, correction or deletion. It also lists the contact routes for policy questions and the age and location conditions that apply.
THE POLICY ITSELF
What Our Privacy Policy Covers in Full
bdjili collects three kinds of information and nothing more. First, the details you type in yourself: name, date of birth, mobile number, email and the identity documents we ask for during verification. Second, the activity record on your account — bets placed, deposits and withdrawals, session times and the device you used.
Third, technical logs that our servers write automatically, such as IP address, browser type and error reports, which we keep to spot fraud and fix faults. We use this data to run your account, verify you are 18 or over, settle withdrawals, meet our record-keeping duties and answer your messages. We do not sell it, and we do not run advertising cookies or third-party ad trackers on this site.
The map on our contact page loads only when you click it, so nothing is requested from the map provider until you do that. Access is allowed under applicable local law; if you are outside Bangladesh, or under 18, you should not open an account.
You can ask us for a copy of your data, ask for a correction, or ask us to close the account and delete what we are not required to keep. Email [email protected] or open /contact/ and tell us what you need. We post any change to this policy on this page, with the new date at the top.
What we collect
Registration details, identity documents, your account activity and server logs such as IP address and browser type. Technical logs exist to catch fraud and fix faults, not to build a profile for advertisers.
Why we hold it
To run the account, confirm you are 18 or over, settle withdrawals and meet record-keeping duties. We never sell your details, and no advertising cookies or third-party trackers run on this site.
Your choices
You can ask for a copy, request a correction, or close the account and have non-required data deleted. Marketing messages stop as soon as you tell us, without affecting account notices.
How to ask
Email [email protected] or use the /contact/ form with your account number and what you want changed. Identity checks come first, so nobody else can act on your account.
REACHING OUR TEAM
Where to Send a Privacy Question
Questions about your data go to one address, not a queue of departments. Write to [email protected] and put privacy in the subject line, so the message routes to the team that handles data requests rather than general betting queries. The /contact/ page carries the same form if you would rather not use email.
Give us your account number and the mobile number on the account — that is usually enough for us to find you and answer in one reply.
Privacy email
Send your request to [email protected] with privacy in the subject line. Include your account number and the mobile number registered on it so we can match the account on the first read.
Contact form
The /contact/ page carries the same form for anyone who prefers a browser over email. Attach nothing sensitive there; we will tell you which documents we need and how to send them safely.
Closing an account
Ask in writing and we will close the account, stop marketing messages and delete whatever we are not required to keep. Confirm you are the account holder before we act on the request.
HOW WE PROTECT DATA
bdjili Security, Retention and Verification
Until it clears, deposits sit on your balance while withdrawals wait — that is deliberate, and it is how we stop a stolen card from draining someone's account. Mobile sessions drop after a stretch of inactivity, and passwords are stored hashed rather than in readable form. Spot a login you do not recognise? Tell us the same day and we will freeze the account while we check it.
Data held and retention
Closed accounts keep transaction and identity records for five years, as bookkeeping rules require. Everything else — session logs, device details, message history — is deleted once it is no longer needed to settle a dispute.
Cookies and technical logs
We set one session cookie to keep you signed in, and our servers log errors and suspicious traffic. There are no advertising cookies, no tracking pixels and no third-party ad scripts on this site.
Protecting your login
Passwords are hashed, not stored as plain text, and idle mobile sessions expire automatically. Report an unfamiliar login the same day and we will lock the account while we confirm what happened.
Policy changes
When this policy changes we publish the new version on this page with a fresh date, and material changes go to the email on your account. Older versions can be requested from the same inbox.
PRIVACY QUESTIONS
Questions We Get About Your Data
What does bdjili collect when I open an account?
Your name, date of birth, mobile number, email and the identity documents we verify, plus the activity record on your account — bets, deposits, withdrawals, session times — and the technical logs our servers write.
Do you run advertising cookies or trackers?
No. We set a session cookie so you stay signed in and we keep server logs for fraud and faults. Nothing on this site builds an advertising profile or passes your data to ad networks.
Can I get a copy of my data or have it deleted?
Yes. Write to us from the email on your account and ask for a copy, a correction or a deletion. We confirm identity first, then act on what we are permitted to remove.
How long do you keep my details after I close my account?
Transaction and identity records stay for five years because bookkeeping rules require them. Session logs, device details and message history go once they are no longer needed for a dispute.
Who can see my identity documents?
Only the verification team and the staff handling your request, and every view is logged. Documents stay out of marketing hands and are never shared with advertisers or data brokers.
How will I know when this policy changes?
We publish the new version on this page with an updated date, and material changes are emailed to the address on your account. You can also ask us for a copy at any time.