bdjili FAQ: The Answers You Need

Tap Join, enter your mobile number, key in the six-digit code we send, then set a password. You must be 18 or older and in Bangladesh. That is it, your wallet opens right after verification.

Nine times out of ten it is the number, not the password. Confirm you are typing the same mobile number you registered, then use Forgot Password to get a fresh code. If that number has changed, write to our support desk with proof of ownership.

Yes. Our lobby is built for phone screens, so Chrome or Safari on mobile data works the same as home Wi-Fi. Pin the site to your home screen for one-tap access, and log out on shared handsets.

You need to be 18 or above and physically in Bangladesh, with one account per person. We do not offer sign-ups from outside the country or accounts for minors. Identity checks usually finish inside 48 business hours from upload.

Usually not. A moved kick-off or a switch of stadium does not cancel a pre-match La Liga bet placed on the 1X2, handicap or both-teams-to-score lines. If the fixture is postponed beyond our stated window, stakes come back in full.

It depends on the market, not the headline result. Under most rules a disqualification pays the moneyline for the fighter who did not foul, while method-of-victory bets settle differently or void. A no-contest returns your stake.

Only if the innings reaches the minimum deliveries printed on our market card. Below that threshold the bet voids and your stake comes back. Some fixtures run a DLS-adjusted sixes total instead, so read the card first.

No, as long as the coin was actually flipped. Cricket Toss Winner settles on the official toss result, so a washout afterwards changes nothing. Bets are voided only when no toss happens at all.

bKash, Nagad and Rocket sit on their own tiles, each showing the limits and conditions that apply to it, so read the tile before you send anything. Deposits clear into your balance in about 5 minutes.

Your wallet sits behind a password and a one-time code on every login, and cashouts return to the same wallet you deposited from. Never share an OTP, even with someone who says they are from our support desk.

You can set a daily or weekly deposit cap, add session reminders, or take a time-out from our /responsible-play/ page without calling anyone. Self-exclusion is there too and blocks play for the period you choose.

Open live chat with the wallet name, the amount in Taka and the transaction ID from your bKash, Nagad or Rocket message. Our team matches it against the cashier record. Most deposits land in 5 minutes, so a missing one usually means a wrong reference.